Site Reliability Engineer (Customer Success) (Blockchain)

Company:
This client is one of the largest blockchain development companies in the world building out household name applications across finance, DeFi, NFT’s and general Blockchain SaaS solutions. Most of their employees operate fully remotely and we are looking for staff across a number of disciplines with this top tier client.


Responsibilities:

• Design and continuously improve our team’s processes, tools and solutions used to build, deploy, monitor, maintain and scale production systems 
• Design and improve our monitoring, alerting and remediation solutions with focus on proactively identifying and addressing production issues
• Participate in the on-call rotation for for critical system alerts 
• Investigate and lead the efforts to remediate critical operational platform issues 
• Design and improve support processes in collaboration with support and dev teams (change management, incident management, on-call, etc)

Requirements:

• In-depth understanding of production management principles for distributed systems
• 3-5 years experience developing infrastructure as code or working with a cloud provisioning tool
• 3-5 years of experience working in operations teams managing production environments
• 3-5 years of scripting experience in python/bash/go or equivalent
• Hands-on experience working with cloud providers such as Azure and AWS
• Hands-on experience working with logging, monitoring and visualisation tools such as Prometheus, Grafana, Elastic stack, etc.
• Hands-on experience working with Terraform 
• Hands-on experience working on microservices architecture using containerisation (Docker, Kubernetes)
• Technical aptitude, ability and passion for learning new software and methodologies
• Demonstrated ability to think on feet and resolve issues in a fast paced environment
• Excellent verbal and written English skills

Potential skills:

• Hands on experience working with Azure is an advantage
• Security experience is an advantage 
• Software development experience
• Familiarity with CI/CD methodologies and tools
• Technological degree in Computer science or equivalent
• An understanding of blockchain technology and the blockchain ecosystem

Remuneration and benefits:

• Better than market rate with equity plan

  
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