Senior Systems Administrator (Blockchain)

Company:
This client is one of the largest blockchain development companies in the world building out household name applications across finance, DeFi, NFT’s and general blockchain SaaS solutions. Most of their employees operate fully remotely and we are looking for staff across a number of disciplines with this top tier client.
  
  
Responsibilities:
You will assist with the day-to-day technical operations of staff and the systems they utilise, both locally and remote. You will also serve as a technical project manager on numerous larger-scale infrastructure and technology projects that affect the organisation at large.

As a Senior Systems Administrator, your main duties will involve maintaining computer systems, including:

• Help desk ticketing management and remote support
• Hardware and software support
• Networking
• Videoconferencing (both digital and physical)
• Onboarding and offboarding tasks for new hires and departing employees
• General desk side technical assistance
• Execution of large-scale technical projects and company-wide technology initiatives

As the main IT point of contact for our employees, you will also be involved in assisting with any and all technical projects as we scale various teams, including:

• Procuring and shipping equipment to remote employees
• Installation, cabling, and relocation of networking, A/V, and office equipment
• Other IT-related tasks as required

Requirements:

• You have a background in systems administration with a record of progressively expanding responsibilities
• You are proficient with mixed Mac and PC environments, networking, and SaaS platform administration (such as Okta/SSO identity management, G Suite/Google systems, Slack, video conferencing, Atlassian products, etc.)
• You have used a ticketing system and/or CRM platform for issue and support tracking
• You have a thirst for knowledge and great research skills
• You love independently solving problems and developing creative solutions to complex challenges
• You are a self-starter with initiative and drive to accomplish goals with minimal direction
• You are adaptive and quick on your feet, able to deal well with ambiguity and shifting priorities and business needs
• You are empathetic and caring, with a user-focused mentality and a drive to deliver world-class customer service

Potential skills:

• Experience and/or interest in DevOps support and/or cloud service provider platforms (AWS, Azure, etc.)
• Information security experience, such as responding to security incidents, reviewing console logs, auditing systems access, or working with SOCs
• Experience with GDPR requests, DSARs, and/or other data access or legal discovery requests
• Enthusiasm and interest in blockchain technology, including previous internships, co-op's and/or work experience in blockchain and/or fintech

Remuneration and benefits:

• Better than market rate with equity plan

  
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